How can I top up an eSIM?
rechargeable or not under the “Additional information” tab before purchase.
rechargeable eSIMs under the “My eSIMs” tab.
purchasing the eSIM you wish to top up).
2. Go to My eSIMS
3. Tap “Top up” on the eSIM you wish to add a new package
4. Select the Top-up package you wish
rechargeable, or there has been a network carrier change for the eSIM. In this case,
please purchase a new eSIM.
Note: If the top-up does not activate automatically, please follow the steps below:
- Restart your phone after topping up the service
- Turn airplane mode on and off to recover the connection.
If you have any questions, please feel free to contact support.
Still need help?
get back to you in a jiffy.