Troubleshooting
Find an answer
- I’m experiencing the ‘Cellular Plans From This Carrier Cannot be Added’ error message
- I’m experiencing the ‘Unable to Complete Cellular Plan Change’ error message
- I can’t connect with my eSIM on my Android device
- I am experiencing “PDP Authentication Failure”
- Can I use iMessage with my eSIM?
- I can’t connect with my eSIM on my iOS device
- My device is network locked
- I’m experiencing the “This code is no longer valid” error
- I am experiencing slow network speeds
Other topics
- About simXL
- Using & Managing eSIMs
- Affiliates & Partnerships
- Getting Started with simXL
- My Account & Airmoney
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get back to you in a jiffy.